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CON: Air Password Reset Guide for Amadeus

  1. Go to this site https://servicehub.amadeus.com/c/portal/view-solution/206203823/en_US/discover-amadeus-new-support-flow-video
  2. Click Travel Agenciesblob
  3. Click Forgot your Passwordblob
  4. Click Yes
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  5. Enter the Office ID (BOSHP2100) and your Agent sign. This is unique for every Amadeus account. You may see it on the "My CS Credentials" portal from your Okta.
    Click Forgot Password
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  6. Enter your User ID/Login ID and Organization which is NMC-US
    Then enter your new password.
    Lastly click Submit
    blob.
  7. Below message will display. Please check your email.
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  8. Open the email sent and click the link inside.
    blob
  9. Again, enter your new password then click Validate
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  10. Below message will display once done.
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  11. Try to login with your new password in Amadeus. Thank you.

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