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Software User: Confirm email delivery in SendGrid

Overview

Sometimes users don't receive assessment invitations or reports. Since most Hire/Inspire functions are sent via SendGrid, we can check the email delivery status directly.

Instructions

  1. Log in to SendGrid.

  2. From the left panel menu, select Activity.
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  3. In the search field, enter the recipient's email and select Search.

  4. Results are displayed below the search box and can be expanded for details.

Resources

You must have Author or Collection Owner permission to create Guru Cards. Contact your team's Guru admins to use this template.