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Provost's Office Support Resources for Students, Faculty, and Staff

As the Provost's Office announced in their October 23, 2023 communication, "Centering everyone’s humanity and human rights within this context is the primary lens through which we can attempt to come together as a university."

This document includes resources from the Provost’s Office to help create an environment at The New School where different voices, experiences, and perspectives can bear fruit, and safety and support are ensured. These resources are available for all students, faculty, and staff.

The Provost's Office will continue to work with students and our colleagues across the university to identify safe and generative spaces for each member of our community to share, listen, and learn during these challenging times. To suggest an update or resource, please reach out to provost@newschool.edu. See also the university Policy on the Free Exchange of Ideas and Freedom of Artistic Expression.

Resources for Everyone

Community Agreements

Community agreements, also called classroom or discussion agreements, are valuable for creating a respectful and supportive learning environment. Primarily used in the classroom, community agreements can be used whenever people come together for discussion and seek to engage with each other thoughtfully and with respect and care.

To learn more about community agreements, visit guidetoteaching.newschool.org/community-agreements. A list of foundational community agreements is available here.

Engaging in Difficult Dialogues

To access resources on engaging in difficult dialogues, please visit The Faculty Center’s website. This page includes resources for holding difficult classroom discussions, de-escalation, learning for justice, employing mindfulness and contemplation, and cultivating spaces for mindful listening that can be used by any member of the community.

Safety On Campus

Download the Campus Safety App for immediate access to Campus Security and to download ”Friend Walk”.

Anyone who believes they have experienced bias, discrimination, or harassment on our campus is urged to report it.

Support Resources for Students

For a comprehensive list of resources, please visit the Student Resources Hub.

Dean of Students

As an advocate and resource for all New School students, the Dean of Students, Dr. Shondrika Merritt, is available to help students and families navigate the complexities of the university and access campus resources. Email deanofstudents@newschool.edu.

International Student and Scholar Services (ISSS)

ISSS advising staff are available to offer support and discuss your concerns. Some students in financial crisis may be eligible for benefits offered by the Departments within the U.S. Immigration. To learn more, you can:

  • Schedule an appointment through Starfish.
  • Attend our virtual drop-in hours on Tuesdays from 2:00pm to 4:00 pm (EST).
  • Attend in-person drop-in hours 2:00pm to 4:00pm (EST).
  • Email iss@newschool.edu.
  • Call 212.229.5592

One Stop Student Service Center

If you have any questions for the offices of Financial Aid, Registrar, and Student Accounts, please connect with the One Stop Student Service Center. To seek assistance, you can:

  • Visit the One Stop team in person at 72 Fifth Avenue, 2nd floor on Monday, Wednesday, Thursday from 9:00am to 5:00pm and on Tuesday from 11:00am to 5:00pm.
  • Email onestop@newschool.edu.
  • Call the One Stop team at 212.229.5150, Monday through Friday from 9:00am to 5:00pm
  • Engage with the 24-7 Digital Assistant. Select “Questions? Ask The New School” bubble, the lower right corner of this page. Learn how to use the Digital Assistant.

Student Support and Advocacy (SSA)

Student Support and Advocacy staff are here to help you with a broad range of non-academic challenges. Please do not hesitate to reach out to any member of our team at studentsupport@newschool.edu to discuss services both on and off campus.

Counseling at Student Health Services (SHS)

Counselors at Student Health Service (SHS) are available for in-person or virtual tele-counseling if you would like to talk. SHS offers short-term individual therapy, psychiatry, mindfulness sessions, and specialized support groups. Visit shsportal.newschool.edu to make an appointment.

Academic Advisors

Your academic advisor is available to discuss your academic plan and direct you to the best support services for your needs. Find yours on Starfish.

Academic Deans

Your dean’s office can help guide you through academic and other concerns.

Support Resources for Faculty and Staff

Anyone who believes they have experienced bias, discrimination, or harassment on our campus is urged to report it.

Faculty in need of support for Teaching and Learning can email thefacultycenter@newschool.edu and are encouraged to review these resources for faculty.

The Office of the University Ombudsperson is a safe, confidential space where you can have an off-the-record conversation about your experience or concerns and explore your options for moving forward. Contact ombuds@newschool.edu.

Faculty and staff can seek additional support through the Employee Assistance Program.



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