ADP Wisely Pay Cards
ADP Wisely Pay Cards are prepaid, reloadable cards, similar to a debit card, that employee wages can be loaded to each pay period. ADP Wisely Pay Cards are issued to employees who choose this option at the time of payroll processing or in some instances to issue payment when a scheduled direct deposit is not processed correctly.
If you have questions about obtaining or using an ADP wisely pay card please contact the Payroll Office at payrollhelp@newschool.edu.
ADP Wisely Pay Card Processing
Employees can update payment elections in MyDay/Workday using the instructions to Manage Direct Deposit and Payment Elections.
If an employee elects to use an ADP Wisely Pay Card instead of direct deposit, they must complete and submit a Wage Payment Election and Consent Form to confirm their request.
in the event that funds are returned to the university and payment must be reissued to the employee via a pay card, the Payroll Office will contact the employee and request that they complete a Wage Payment Election and Consent Form in order to issue an ADP prepaid payment card.
Once the completed form has been returned to the Payroll Office and processed, a Wisely pay card will be mailed to the employee.
Accessing your Payment
Once you have received the pay card by mail, you can activate the card to use it as a debit card to withdraw funds or use the blank checks included in the ADP payment packet to access your payment.
How to Activate a Wisely Visa or Master Card
To activate your card or check, visit https://www.activatewisely.com or call 866.313.6901.
- You will need to choose a PIN (Personal Identification Number) when you activate your card, or 6-digit activation code required to activate a Check.
NOTE: Using the card as a debit card may incur fees as indicated on the fee schedule included in the packet.
How to Withdraw Funds from a Wisely Visa or Master Card
- Take your Visa-branded Wisely Pay card to any teller inside a Visa member bank or take your Mastercard-branded Wisely Pay card to any teller inside a Mastercard member bank.
- Follow the over-the-counter bank teller cash withdrawal instructions to withdraw cash from your Wisely Pay card account.
- There is no charge for the over-the-counter transaction, no matter how much cash you withdraw from your Wisely Pay card account.
How to Activate a Self-Issue Blank Check
- Call the phone number listed on the blank check located in the repayment packet from ADP
- Follow the prompts by stating your card number but NOT creating a PIN number.
- Wait until all of the prompts have finished and you will be automatically transferred to an ADP representative to activate the Wisely check.
- Notify the representative that you would like to activate the check
- They will request your name and the last 4 digits of your social security number to verify your identity.
- The representative will provide instructions for how to fill in the check and then provide the 6-digit activation code required to activate the check.
Review the Wisely Visa or Master Card Instructions and FAQs.
Contact the Payroll Office at payrollhelp@newschool.edu if you have questions or trouble activating your Pay Card or Check.
Notification of Returned Funds
The university's payroll solution provider, ADP, may notify the Payroll Office if direct deposit funds are returned for one of the following reasons:
- Account closed
- Account frozen
- No account or unable to locate account
The Payroll Office will then notify the employee and request that they complete a Wage Payment Election and Consent Form in order to issue an ADP Wisely prepaid payment card.
Once the form has been returned to the Payroll Office and processed, a wisely pay card will be mailed to the employee. Employees should then follow the instructions above to activate the card or access the funds.
Related Topics
- Payroll Schedule
- Payroll Website