How to Request Access to an IP in the Member Portal

Before You Start

Log in to the SOCAN Member Portal
Have the IP’s IPI number, name, or SOCAN account number available
Access requests must be approved with an authorized representative form before you can act on behalf of an IP

You can retrieve authorized representative forms here

Forms

Step 1 — Go to My Account

1. From the homepage, navigate to the My Account options.
2. Click Request Access to an Account

Step 2 — Search for the IP

1. Search for the IP using one of the following:
• IPI Number
• IP Name
• SOCAN Account Number

Step 3 — Request Access

1. Scroll down to view the search results
2. Click Request Access for the relevant IP

Step 4 — Wait for Approval

• A confirmation message will appear at the top of the screen
• Your request must be approved before you can proceed
• You can check the progress of the approval in the View As area

No further action is required until approval is granted.

Step 5 — Switch Account View

Once access is approved:

1. Return to the SOCAN Member Portal
2. Go to My Account
3. Select View As

Step 6 — View or Set Default IP

1. Click the box under View As to navigate the portal as the selected IP
2. (Optional) Click the box under Default Account to make this IP your default view when logging in

You can switch back to your own account at any time.

Need Help?

Open a New "Support Request" Case in your member portal.

How to Submit a Case in the Member Portal

Email us at: members@socan.com or call the Membership Team at 1-866-307-6226