How to Set Up Your Portal Credentials (New Login)

Before You Start

Watch the video

▶️ How to sign up for the new SOCAN Member Portal

Prefer step-by-step instructions?

You can follow the steps below instead.

You’ll need:

• Access to your email to receive a verification code
• Existing members should use the email address SOCAN has on file to ensure automatic account linking
• You’ll be asked to set up multi-factor authentication (MFA)

Step 1 — Start Creating Your Login

1. Go to the SOCAN Member Portal sign-in page
2. Select Create New Login

Step 2 — Verify Your Email

1. Enter your email address
• Existing members: use the email SOCAN has on file
2. Complete the captcha
3. Click Send verification code
4. Check your email for the 6-digit code
5. Enter the code and click Verify code

Step 3 — Create Your Password

1. Enter and confirm your password

Password requirements:

• 8–64 characters
• At least 3 of the following:
• Lowercase letter
• Uppercase letter
• Number
• Symbol

Step 4 — Set Your Display Name

1. Enter a Display Name
• This name appears on your portal dashboard
• It is not public
• You can use your given name, artist name, or a pseudonym
2. Enter your First Name and Last Name

Step 5 — Set Up Multi-Factor Authentication

1. Choose an authentication method:
• Text message / phone call
• email
• Authenticator app
2. Click Create
3. If using an authenticator app, follow the on-screen steps to complete setup

Step 6 — Access Your Dashboard (New members - see instructions below)

• If you used a registered SOCAN member email, your account should automatically link and display your Member Dashboard

Don’t see your dashboard? Request access to the relevant account. How to Request Access to an IP in the Member Portal

If You’re Signing Up as a New SOCAN Member

• Your screen may appear greyed out
• Scroll down to My Membership Applications
• Select Create New Application
• Complete and submit your membership application
• Your dashboard will appear once your application is processed

What Happens Next?

Once your credentials are set up, you can:

• Access the Member Portal
• Submit applications, works, cue sheets, cases, and more
• Manage your account and profile information

For additional tutorials and resources, visit SOCAN Academy.

Need Help?

Open a New "Support Request" Case in your member portal.

How to Submit a Case in the Member Portal

Email us at: members@socan.com or call the Membership Team at 1-866-307-6226