How to Set Up Your Portal Credentials (New Login)

Before You Start

You’ll need access to your email to receive a verification code
Existing members should use the email address SOCAN has on file to ensure automatic account linking
You’ll be asked to set up multi-factor authentication (MFA)

Step 1 — Start Creating Your Login

1. Go to the SOCAN Member Portal sign-in page
2. Select Create New Login

Step 2 — Verify Your Email

1. Enter your email address
• Existing members: use the email SOCAN has on file
2. Complete the captcha
3. Click Send verification code
4. Check your email for the 6-digit code
5. Enter the code and click Verify code

Step 3 — Create Your Password

1. Enter and confirm your password

Password requirements:

• 8–64 characters
• At least 3 of the following:
• Lowercase letter
• Uppercase letter
• Number
• Symbol

Step 4 — Set Your Display Name

1. Enter a Display Name
• This name appears on your portal dashboard
• It is not public
• You can use your given name, artist name, or a pseudonym
2. Enter your First Name and Last Name

Step 5 — Set Up Multi-Factor Authentication

1. Choose an authentication method:
• Text message / phone call
• Authenticator app
2. Click Create
3. If using an authenticator app, follow the on-screen steps to complete setup

Step 6 — Access Your Dashboard

• If you used a registered SOCAN member email, your account should automatically link and display your Member Dashboard
• If you don’t see your dashboard:
• Email members@socan.com
• Or call 1-800-557-6226 to have your account linked

If You’re Signing Up as a New SOCAN Member

• Your screen may appear greyed out
• Scroll down to My Membership Applications
• Select Create New Application
• Complete and submit your membership application
• Your dashboard will appear once your application is processed

What Happens Next?

Once your credentials are set up, you can:

• Access the Member Portal
• Submit applications, works, cue sheets, cases, and more
• Manage your account and profile information

For additional tutorials and resources, visit SOCAN Academy.

Need Help?

Open a New "Support Request" Case in your member portal.

How to Submit a Case in the Member Portal

Email us at: members@socan.com or call the Membership Team at 1-866-307-6226