Welcome to the GoRev First Time User and Login Tutorial. In this tutorial, we will focus on the process of logging into GoRev as a First Time User.
Once you have received your GoRev Account Information from your Authorized Delegate, you are ready to Login to GoRev as a First Time User.
To begin, please Launch GoRev by double clicking on the GoRev Launcher icon on your device.
At this point, your Server Selection Screen will be visible. In this window, each Tile is a button that will allow you to Login to your GoRev Account for the corresponding workplace. To continue, please select the Server on your screen that you require
Note: If you have any additional questions regarding the Server Selection Screen, please see the GoRev Server Selection Tutorial.
Once the GoRev Login Screen for the selected Server is present on your screen, please enter your GoRev Username and Temporary Password into the corresponding fields provided.
Once you are finished, click on the “Login” button on your screen.
Now, after the GoRev Loading Bar becomes complete, please click on the “Launch GoRev” button on your device.
At this point, the Welcome to GoRev window will be visible. In this window, you will be prompted to update your Password and Contact Information for GoRev.
To begin, please enter your New GoRev Password into the “New Password” and “Confirm New Password” fields in this window.
Note: Your GoRev Password cannot contain your GoRev Username, must be at least 10 characters long, and must contain 3 of the following: one lowercase letter, one uppercase letter, one number, and one special character such as an exclamation point or a period.
After entering this information, you will be prompted to update your Contact Information. First, please verify and, if necessary, update your First Name and Last Name using the corresponding fields provided.
Second, please update or enter your Phone Number and Email Address into the corresponding fields in this window.
Note: Please verify that the Phone Number and Email Address entered are correct, as at least one is required to use GoRev's Forgot Password feature if you become locked out of your GoRev Account at any point.
Lastly, please specify the Contact Method or Methods you prefer that GoRev use during the Forgot Password process by clicking on the Email or Text SMS checkboxes in this window.
Once you are finished, please save your entered information by clicking on the “Save” button on your screen.
If you have any additional questions or concerns regarding this tutorial, please contact the GoRev Support Team by phone at (317) 794-3900 or by email at email@example.com
Note: Always submit an IT Support Ticket detailing the problem that you are experiencing with this portion of GoRev, if possible, as this will give GoRev Support Agents access to information that will help expedite the resolution of your issue. If you are unsure how to submit an IT Support Ticket in GoRev, please see the IT Support Ticket Creation tutorial for assistance.