Guru's Verification engine ensures consistency, confidence, and trust in the knowledge your organization shares. Learn more.

Campaign Dashboard General FAQs

General FAQs

  • What products are supported in the Campaign Dashboard?
    • Social
    • Location-based Display, Video & CTV
    • iAN Podcast & Streaming Audio
    • iHeartMedia Podcast & Streaming Audio
    • iHeartMedia Display & Video
    • Extended Network Display, Video & Marketplace CTV
    • Amazon Display, Video & CTV
    • Broadcast Radio (Viero)
  • Campaign Dashboard vs. Company Dashboard
    • The Campaign Dashboard is an aggregated view of a single order. Campaign is equivalent to an opportunity.
    • The Company Dashboard is an aggregated view of all orders under a single company.
    • All users can see their Order Level Dashboards. Only select users are provisioned to see the Company Dashboards.
    • Links to Campaign Dashboard and Company Dashboard cards
  • How can I download the Dashboard?
    • Users can download the dashboard in 3 ways:
      • Powerpoint: internally available only*
      • PNG: recommended for Mac users card
      • PDF: recommended for PC users
    • The export will respect any filters put in place
    • Link to Features of the Dashboard card
  • Why can’t I see all my orders in the Campaign Selection Screen?
    • If you are having trouble viewing all your orders in the Selection Screen, ensure that there are no filters intact. If filters are applied, you will see a Green Dot next to the filter icon in the upper right corner of the screen. Click the “Reset” button to remove the filters from the tray and then click “Apply” to remove the filter results from the Selection Screen.

Screenshot 2024-11-20 at 12.09.54 PM.png

  • What is streaming device vs. media player in the device widget?
    • The difference between a Media Player and Streaming Device is that a Media Player is a device used primarily for consuming digital media (for example, Amazon Echo, iPod Touch, etc.) A Streaming Device is a device which connects a TV to the internet (for example, Roku, Chromecast, Apple TV, etc.)
    • Link to Impressions by Device card
  • How are timezones determined in the dashboard?
    • See this card for an overview of how timezones are determined in the dashboard.

You must have Author or Collection Owner permission to create Guru Cards. Contact your team's Guru admins to use this template.