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Admin Quotidian: Available Tours Tool

The Available Tours tool provides us with oversight on the current availability of a tour. We also use this for sweeping venue sell outs to ensure we are not adding unnecessary blocks.

Related Cards:

How to check tour availability:

  • The filters allow you to narrow down your search by service date, city, tour name, tour type, and assigned guide Screenshot 2023-12-05 at 4.10.59 PM.png
  • The search query will result with the below columnsScreenshot 2023-12-05 at 4.22.35 PM.png
  • Min. Avai. Guides: this is set manually on the product level and is based on acceptance rate. If a tour has a minimum set to 3 guides but only has 2 showing available, it will not be bookable on the FE.
  • Est. Acceptance Rate: this is determined based on the product acceptance rate combined with the available guide acceptance rates. Anything with less than a 85% rate will not be auto-confirmed.
  • Scheduled?:
    • 'No' = no tours booked.
    • 'Blocked' = the tour has been blocked either on the venue or product level.
    • 'Yes' = there is a group tour with clients on it.
  • Open Spaces
    • Private tours: max pax capacity
    • Group tours: remaining spaces on the sched walk (if booked)

Private Tours

  • Tour lines that are white are outside of lead time and bookable IF THEY ARE NOT NOTED AS BLOCKED.
  • Tour lines in red are within lead time and cannot be booked on the FE
    • exceptions can be made for bypassing lead time as long as Regional approves

Group Tours

  • How to Check Group Tour Availability in Admin
  • Tour lines that are white are not scheduled but are outside lead time, so can be booked IF THEY ARE NOT NOTED AS BLOCKED.
  • Tour lines highlighted in green are scheduled and confirmed and have available spaces. If the guide has been assigned already, it will show as well.
    • Screenshot 2024-01-10 at 4.51.33 PM.png
  • Tour lines highlighted in red are not scheduled and are within lead time, so cannot be booked
  • Hyperlinks:
    • Guide name: links to their calendar view
    • Scheduled 'YES': links to the group sched walk

Limitations

  • You cannot search multiple tours at once - it's either one product, or the entire city
  • You cannot see who the available guides are, only how many have their calendars open
  • If a tour is blocked, the reason is not shown.
  • The guide filter only applies to group tours
  • The pax filter only applies to group tours

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