Community drive - account - app
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This how-to-guide helps members log into Community Drive for the first time, select or switch drivers, what actions can be taken once a driver is selected, and how to view trips recorded.
👁️ Note: It is best to login drivers on their own phones. All household drivers login with the same credentials to the Branch App, but then select themselves under the Community Drive portion following the steps below. If they do not want trips recorded at any point in time they can toggle off Record Drives next to their name or log out.
Steps to setting up community drive - enabling permissions
- Click Community Drive
- Read the information and click Get Started
Enabling Location Services
When setting up Community Drive for the first time on a smartphone, you will have to allow permissions in the app to record drives.
- Click Continue
- Select Allow While Using App
- Click Continue again
- Select Change to Always Allow
Enabling Motion Activity
- Click Continue
- Select Ok
Steps to selecting a driver and viewing trips/scores
- Click Community Drive
- Read the information and click Get Started
- Select who is driving.
- Click Sign Out Driver if needing to switch drivers
- If, for some reason, you can't select a driver, you may be prompted to reach out to member support. Then you'll click the Reset Login button under the driver in the policy you are attempting to log into - Support - account - app
- Toggle on/off Record drives if you ever need to stop recording
- You will see a green dot at the top of the app when it's recording and a red dot when it's not
- Click on the arrow next to view the scores
- You will see your score along with a breakdown of how it was configured
- View the last 30 days of drives
- Click See Details for each individual trip
- If a drive was recorded and you weren't the driver, find the trip and click Not the driver?