Company iPad - First Time Setup

First Time Setup Steps:

Follow on-screen prompts for general setup. Allow Enrollment if prompted.

• 
• Select "English" or other language if applicable:
• Select "United States"
• Select "Set up Manually"
• Connect to Company Wireless Network
• Wait for iPad Activation message to retrieve Remote Management configuration for Germain Automotive Partnership
• Select "Next" for Remote Management

The iPad will work through the configuration setup from Germain's mobile device management.

Security Settings Setup

• You may use Touch ID if the iPad is assigned to an individual. Shared iPads should select "Set Up Touch ID Later"
• 
• Create a Passcode
• Select "Passcode Options"
• Select "4-Digit Numeric Code"
• The iPad will force a passcode reset later if a 4-digit numeric passcode is not set here
• Confirm Passcode
• Please create a passcode you will remember. Forgetting the Passcode will require Admin intervention to unlock the iPad.

Sign in with Apple ID (Germain Email)

• The Apple ID is employee's individual Germain company email and password
• This is the same used for Microsoft Outlook
• If the employee's password needs reset, please go to Self-Service Password Reset. If you need further assistance, reach out to your manager or How to Submit a Support Ticket

Rename your iPad (if applicable)

• In order to be eligible for app downloads via the company portal, the iPad must be named to:
• GAP-serialnumberhere
• the name should update automatically

Login to Comp Portal application

• The iPad may prompt a message station "Guided Access Unavailable, please contact administrator". Give this a few minutes.
• Your iPad will download "Company Portal" - Open this app and Sign in.

• Please sign in using the same Germain email and email password credentials
• If Comp Portal does not auto-open, please open it from the home page to sign in
• Follow the prompts to register the device as "Company iOS"
• Once complete, the iPad will begin pulling down configuration settings. This process can take between 10-20mins
• The background will change and require apps will download
• Download any other necessary apps from Comp Portal
• Some applications are available for download instead of being set to auto-install based on the employee's role. These apps are available in the Comp Portal app store.
• If applications required for work are not present in this portal, please email it@germain.com with a request to review and add the application for download.

If you need further assistance, reach out to your manager or How to Submit a Support Ticket