How to Upload a Cue Sheet in the Member Portal

Before You Start

• Log in to the SOCAN Member Portal
• Download and complete the Official SOCAN cue sheet template
• Make sure all required fields are completed correctly before uploading.

Files that do not follow the template may fail validation.

Step 1 — Access Cue Sheets

1. From your dashboard, locate Cue Sheets
2. Click Upload a Cue Sheet

Step 2 — Download & Complete the Cue Sheet Template

1. Download the Cue Sheet Template
2. Complete the file on your computer

Need help completing the template?

• Watch the Tutorial Video

Only cue sheets completed using the official template can be imported successfully.

Step 3 — Upload Your Cue Sheet

1. Drag and drop your completed cue sheet file into the upload area
2. A confirmation message will appear once the file has been uploaded successfully

Step 4 — Import & Draft Status

• Cue sheet import takes approximately 30–60 minutes
• If the upload is successful:
• The file moves to the Archive section
• Details are available under View My Draft Cue Sheets

Step 5 — If Your Cue Sheet Has Errors

If your file cannot be imported:

• It will appear in the Errors section
• Review the file to ensure it follows the template
• Correct any issues and re-upload the file

Most errors are caused by formatting or missing required fields.

Step 6 — Cue Sheet Registration

Once the cue sheet has been:

• Fully validated
• Accepted by SOCAN

You will see it listed under View My Registered Cue Sheets

Acceptance typically takes approximately 1 business day.

Need Help?

Open a New "Support Request" Case in your member portal.

How to Submit a Case in the Member Portal

Email us at: members@socan.com or call the Membership Team at 1-866-307-6226