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How to Upload a Cue Sheet in the Member Portal


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Before You Start

Log in to the SOCAN Member Portal
Download and complete the official SOCAN cue sheet template (Link to template)
Ensure the file follows the template exactly

Files that do not follow the template may fail validation.

Step 1 — Access Cue Sheets

  1. From your dashboard, locate Cue Sheets
  2. Click Upload a Cue Sheet

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Step 2 — Download & Complete the Cue Sheet Template

  1. Download the cue sheet template
  2. Complete the file on your computer

Need help completing the template?
Watch the tutorial video:
https://www.youtube.com/watch?v=axTnzWwCEI0

Only cue sheets completed using the official template can be imported successfully.


Step 3 — Upload Your Cue Sheet

  1. Drag and drop your completed cue sheet file into the upload area
  2. A confirmation message will appear once the file has been uploaded successfully

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Step 4 — Import & Draft Status

  • Cue sheet import takes approximately 30–60 minutes
  • If the upload is successful:
    • The file moves to the Archive section
    • Details are available under View My Draft Cue Sheets

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Step 5 — If Your Cue Sheet Has Errors

If your file cannot be imported:

  • It will appear in the Errors section
  • Review the file to ensure it follows the template
  • Correct any issues and re-upload the file

Most errors are caused by formatting or missing required fields.

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Step 6 — Cue Sheet Registration

Once the cue sheet has been:
✔ Fully validated
✔ Accepted by SOCAN

You will see it listed under View My Registered Cue Sheets

Note: When the "Include Cue Sheets Containing my Registered Works" is selected, the search will return any cue sheets in SOCAN's database that contain your cues or works.

⏱ Acceptance typically takes approximately 1 business day.

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Need Help?

Open a New "Support Request" Case in your member portal.

How to Submit a Case in the Member Portal

Email us at: members@socan.com or call the Membership Team at 1-866-307-6226


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