Enabling two-factor authentication (TFA)

Objectives:

Two-factor authentication, also called 2FA or TFA, is a key way to safeguard access to AllPay and MyPay through your profile. Because AllPay and MyPay hold sensitive employee and company data, like Social Security Numbers, addresses, banking information, and more, it's important to set up this capability to protect your profile from unauthorized use.

Two-factor authentication is an easy way to safeguard profiles within MyPay and AllPay. This guide walks through how to set up TFA.

What's in this article?

Instructions for enabling two-factor authentication, including:

💡Good to know: AllianceHCM recommends that each AllPay user and each MyPay user set up and use TFA. TFA is a crucial way to safeguard the highly sensitive personal data in AllPay and MyPay, and can help prevent illicit activities like direct deposit fraud.

Other steps to prevent direct deposit fraud include ensuring that MyPay change requests (including for direct deposits) are reviewed and approved in AllPay before going into effect and using payroll rules to validate direct deposit changes.

AllianceHCM tips: Keep an eye out for tips from our experts!

How an administrator can enable TFA for themselves in AllPay

1. Log into AllPay. From the dashboard, hover to open the menu with your profile and click on Settings.
2. Within Settings, click on the option for Two Factor Authentication.
3. Choose one of the two-factor authentication options and follow the steps to enable it.
4. When you next log into AllPay, you'll be prompted to use TFA.

Log in and choose your profile's Settings

Click on the option for Two Factor Authentication, then choose an option and follow the steps to enable TFA

Use TFA the next time you log in

How an administrator can enable TFA for an employee

1. Log into AllPay. From the dashboard, hover to open the Self Serve menu and select Users from the Setup column.
2. Navigate to the employee whose TFA you want to enable.
3. On the employee's Users tab, check the box for TFA Enabled? and then click Save.

Log in and choose Users

Navigate to the employee

Check the box for TFA Enabled? and then click Save

How an employee can enable TFA in MyPay

1. Log into MyPay. You may be greeted by a pop-up offering you to enable TFA. Click on the Enable TFA button.
   AllianceHCM tip: You can also see two-factor authentication options by clicking on the person icon in the top right corner to open the My Profile menu. Then click on MyPay Settings.
2. Within MyPay Settings, click on the check box next to Two Factor Authentication.
3. Enable TFA by entering your cell phone number and then clicking on Send Code or Call Me.
4. Enter the code you receive and then click on Validate Code.
5. Once TFA is enabled, you'll see the check box next to Two Factor Authentication is checked and you'll briefly see a green banner notifying you it has been enabled.
6. To disable TFA, click on the check box next to Two Factor Authentication. You will need to use TFA to verify your request. Once it is disabled, you will see the check box will be unchecked and you will briefly see a green banner notifying you it has been disabled.

Log into MyPay and click on Enable TFA or navigate to MyPay Settings

Click the box next to Two Factor Authentication

Enter your cell phone number and choose Send Code or Call Me

Enter the code you receive

Click on Validate Code

The check box will be marked when TFA is enabled, and you'll get a notification banner about the change

To disable TFA, uncheck the box, validate the request with the code, and then you will see the box unchecked and get a notification banner about the change