Patient File Sharing System
This module allows you to share any file uploaded into File Management in GoRev to the Patient Portal User Manual.
Sharing Files
This functionality can be accessed by clicking the 
Clicking Share Files opens the following UI. Select a visit from the drop down to show files for the specific visit or check the Show files for all visits checkbox. Then check the individual file(s) you want to share to the patient. Input a message to the patient and click Share.
You will receive one more confirmation prompt. Click Save to initiate the process
The patient will receive an SMS text message and an email message indicating new files have been shared to them by their provider. The logo will match whatever logo you have configured on your default location within GoRev.
The SMS text looks like (Note: all SMS text communications transmitted by GoRev within the US are issued from our short code 36753)
The email message looks like
Clicking either link will present the patient with an identity confirmation prompt. The patient will need to enter their first name, last name, and dob exactly as they are registered in your GoRev server. (It is not case sensitive).
Once the patient validates their identity by entering the above details and clicking confirm they are presented with the list of files shared with them and can proceed to download or view directly in the browser.
The patient can also access the files from within the patient portal
Via messaging they can see the message and click the attachment to download the file(s)
or the patient can access all shared files for all time here:
GoRev Support Team
If you have any questions, concerns, or problems regarding this GoRev Tutorial, please contact the GoRev Support Team by submitting an IT Support Ticket, by phone at 1-(317)-794-3900, and/or by email at ask@gorev.com.
Note: If possible, always submit an IT Support Ticket detailing any problem that you are experiencing within GoRev. This will give GoRev Support Agents access to additional information that will help expedite the resolution of your issue. If you are unsure how to submit an IT Support Ticket in GoRev, please see theIT Support Ticket Creation for assistance.