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Digital Registration

You will be able to replace all of your physical paper registration processes with this system. This system will let your patients register online for services, fill out all paperwork (your actual forms just digitized), sign forms electronically, take pictures of insurance and drivers license cards, and self-service register for specific appointment time slots.

In order to begin the setup process for this system you will need to fill out this form and submit to ask@gorev.com. Setup time is dependent upon the number of forms our team needs to digitize for you but is typically between 2 and 5 business days.

gorev_digital_registration_setup_request_v16.pdf

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1: Digital Registration Standard Screens

The following screens are included with the standard digital registration setup. You can also enable drivers license and insurance card capture screens. Standard Service Types (these are configurable)
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Standard First Screen. Notice, any field can be marked as required. Please be sure to specify which in your request to ask@gorev.com to setup this module.
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Standard Second Screen
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Card Capture Screen (if activated). This window will let a patient use their mobile device camera to take a picture of their driver's license and insurance cards or upload scanned images of these cards from their computer.
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Standard Confirmation Page (shown to the patient right before saving their digital registration)image.png

2: Digital Registration Modes

There are 4 main modes for digital registration. Each service type can have one mode enabled

  • Instant

  • Scheduled

  • CallBack

  • External Schedule

Instant Mode

This mode lets patients specify the date/time they plan to show up for services. Useful in ER and Urgent care scenarios where you do not want to restrict patient flow.

The instant mode changes the final two pages to the following:

Instant Mode select date and timeimage.png

Instant Mode Confirmation Page with map and text capable directionsimage.png

Scheduled Mode

This mode will restrict patients to selecting a specified time slot between a start and stop business hours. This mode also restricts the number of patients allowed per time slot.

Scheduled Mode Select Time Slotimage.png

Scheduled Mode Confirmation Pageimage.png

Scheduled Mode Final Pageimage.png

Callback Mode

The callback mode does not let a patient specify an appointment date or time. Instead, it instructs patients to call into your scheduling phone line to complete their appointment.

Callback Mode Final Pageimage.png

External Schedule Mode

For clients who still need to use their existing online scheduling system. The final page's text can be altered to include instructions for patients to visit the URL of your system.

External Schedule Final Pageimage.png

3: Digital Documents To be Completed by Patients

Once you send us your list of registration documents to digitize we will activate the following pages. These occur right after the drivers license and insurance card capture pages or right after the standard screen 2 if you do not have card capture enabled.

Digital Documents Pageimage.png

Patients are required to fill out each form. Each form can have any combination of required fields. Once all forms are completed a new button “Review and Confirm” will appear and let the patient proceed through remaining steps of registering.
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GoRev Support Team

If you have any additional questions or concerns regarding this tutorial, please contact the GoRev Support Team by phone at (317) 794-3900 or by email at ask@gorev.com

Note: Always submit an IT Support Ticket detailing the problem that you are experiencing with this portion of GoRev, if possible, as this will give GoRev Support Agents access to information that will help expedite the resolution of your issue. If you are unsure how to submit an IT Support Ticket in GoRev, please see the IT Support Ticket Creation tutorial for assistance.

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