GoRev System Requirements
Welcome to the GoRev System Requirements page. On this page, we will go over the Required and Recommended Operating System (OS)/System Hardware needed to run GoRev.
Note: Required Values listed on this page are the absolute Minimum required for the use of GoRev. However, a user with only the Required Operating System or System Hardware may have a less than ideal GoRev user experience.
GoRev OS Requirements
While many Operating Systems are Supported by GoRev, we suggest the use of Recommended Operating Systems, as the end-user experience will be optimized.
Operating System | Supported | Recommended |
Windows XP | Yes | No |
Windows Vista | Yes | No |
Windows 7 | Yes | No |
Windows 8 | Yes | No |
Windows RT | No | No |
Windows 10 | Yes | Yes |
Windows 11 | Yes | Yes |
Android | No | |
Linux | No | |
Mac OS X | No -Can run With Parallels virtualizing a Windows 10 Instance | No |
GoRev System Hardware Requirements
Required System Hardware Specifications
- AMD Ryzen 3 or Intel Core i3
- Hard Drive Space: 128 gigabytes of hard drive space
- RAM: 8 GB of Physical Memory (RAM)
- Minimum 1920 x 1080 screen resolution
Note: Although GoRev will run on a device with the above Required System Hardware Specifications, we suggest the use of the below Recommended System Hardware Specifications, as they will ensure a positive GoRev experience.
Recommended System Hardware Specifications
- AMD Ryzen 5 or Core i5 CPU or better
- Hard Drive Space: 256 gigabytes of Hard Drive space
- RAM: 16 GB of Physical Memory (RAM)
Internet Requirements
Minimum Requirements
An internet connection with a minimum of 25Mbps download and 25Mbps upload is required to use GoRev. Latency above 400ms will result in a poor experience. Note, in environments with a large number of concurrent users you will need increased bandwidth.
Recommended
Internet speeds > 100Mbps X 100Mbps with latency less than 50ms.
Barcode Printer Requirements
The following barcode printers are confirmed to print GoRev Patient or Laboratory labels accurately.
Barcode Printer | Supported | Configuration Guide | Comments |
Dymo 450 (Standard or Turbo) | Yes | Use this guide to setup a Dymo 450 series label printer for use within GoRev. | Can use most brands of labels |
Dymo 450 Twin Turbo | Yes | Use this guide to setup a Dymo 450 series label printer for use within GoRev. | Can use most brands of labels |
Dymo 550 (Standard or Turbo) | Yes - as of GoRev version 2022.01.07 | This device is unable to use any brand of labels other than Dymo's. You will be unable to use existing stock of generic brand labels as well as older Dymo authentic labels. | |
iDPRT Thermal Label Maker (SP310) | Yes - as of GoRev version 2022.01.07 | Label Printer - iDPRT SP310 Thermal Label Maker Configuration | Can use most brands of labels |
Zebra ZD420d | Yes - as of GoRev version 2022.01.07 | Can use most brands of labels | |
Zebra ZD510-HC | Yes | Patient wrist band printer. Other Zebra models may work but would require testing. |
Driver's License Barcode Scanner Requirements
The following driver's license scanners are confirmed to work with GoRev.
Scanner | Supported | Configuration Guide | Comments |
Inateck BCST-73 | Yes | This scanner will work with drivers licenses as well as other barcode scanning features in GoRev. | |
Other Barcode Scanners | Yes - If required scanning capabilities are present | 1d/2d barcode scanning required for barcode charge capture PDF-417 barcode scanning required for drivers license scan capture |
Label Size Requirements
The following labels are required for standard GoRev patient and lab label templates. Customized sizing is available and can be configured for your GoRev environment upon requesting via a support ticket.
GoRev Label Template | Label Size Required | Sheet or Roll |
Patient Label | 1-1/8" x 3-1/2" | Roll |
Patient Label Sheet | 1" x 2-5/8" | 30 Labels per Sheet (8-1/2" x 11" sheet) |
Lab Large Label | 1-1/8" x 3-1/2" | Roll |
Lab Small Label | 1-1/4" x 2-1/4" | Roll |
Digital Registration Requirements
The GoRev digital registration (paperless) system is a web-based solution requiring use of up to date web browsers. Most patient mobile and desktop devices should be able to operate the system via each location's digital registration URL without issue. The below requirements are specifically for devices you intend to manage and provide patients for use during checkin.
Apple Devices Guided Access Mode
The Apple guided access mode official guide is located her: https://support.apple.com/en-us/HT202612
With this mode you can lock the device to a single web URL via Safari. This allows your team to lock the device, hand to patient for digital registration, unlock device to clear/reset/change digital registration URLs between registrations, then repeat.
Android Devices Screen Pinning
Similar to Apple Guided Access, this allows you to utilize Chrome and "Pin" it, locking it as the only application allowed for use. https://support.google.com/android/answer/9455138?hl=en
Note, as of this guide there is no direct way within the OS to allow for locking to a single URL. This however, can be accomplished through Chrome settings such as the URL allow list and default home page. These settings can be managed through use of systems such as Microsoft Intune or Google via Chrome Browser Management.
Microsoft Intune Chrome Management
https://support.google.com/chrome/a/answer/12129062?hl=en
Google Chrome Browser Management
https://support.google.com/chrome/a/answer/6304822?hl=en
Windows Tablet Devices
Windows tablet devices such as the Microsoft Surface can be set into Windows Kiosk Mode. Official guide is here: https://learn.microsoft.com/en-us/deployedge/microsoft-edge-configure-kiosk-mode
This mode allows you to lock the device to Microsoft Edge and lock to a specified URL (your digital registration URL)
Note, you will need to specifically configure camera permissions and the touch keyboard to show. These can both be accomplished through group policy
Here is a Group policy guide on recommended configurations for Windows Kiosk mode:
https://learn.microsoft.com/en-us/windows/configuration/kiosk/kiosk-prepare
Tablet/Touch based device REQUIREMENTS
Device | Supported/Recommended | Requirements/Comments |
Apple Ipad | Yes/Yes | Minimum 10.2" for best UI experience. Easiest device to configure, manage, and use. |
Android Devices | Yes/No | Minimum 10.2" for best UI experience. Requires organization management through outside systems such as Google Chrome Browser Management or Intune. More in depth configuration required |
Windows Tablet Devices | Yes/No | Windows Pro is required for Windows Kiosk Mode and the ability to manage necessary registry settings through Group Policy. UI Experience is least favorable and recommendation is a larger than 10.2" screen size due to touch keyboard design. |
GoRev Support Team
If you have any additional questions or concerns regarding this tutorial, please contact the GoRev Support Team by
phone at (317) 794-3900 or by email at ask@gorev.com
Note: Always submit an IT Support Ticket detailing the problem that you are experiencing with this portion of GoRev, if possible, as this will give GoRev Support Agents access to information that will help expedite the resolution of your issue. If you are unsure how to submit an IT Support Ticket in GoRev, please see the IT Support Ticket Creation tutorial for assistance.
