Inspection Instruction

This document is used as instruction for pre-listing, move-in, and move-out instructions.

While the three inspections are similar in recording the conditions of the properties, the details of focus areas, next steps, and handling lockboxes process are different. As a GPS Renting inspector, you may handle all three types of inspections, please make sure you read through the content below.

Summary

Pre-Listing Inspection (Zinspector)

Goal

Make sure the property is in good condition so that it is ready to list

Tasks

1. Please use the ZInspector App to document the inspection. Please use the template: GPS Renting - Prelisting Inspection Template. For additional reference:https://app.getguru.com/card/Tnd6xKGc/Zinspector-Inspection-Overview
2. Please add an action item for areas with issues/damage and click the Submit button once all areas are documented.
3. Please install a ShowMojo lockbox for showing purposes. Make sure it’s functioning properly and that the time display is accurate. If there are any issues, please use a different lockbox.
4. Install a contractor box for move-in purposes
5. Put one main door key into the ShowMojo lockbox box, and other keys in the contractor box
6. Please do a black light inspection for the carpet
7. Take only listing photos if Haobang instructed.
8. Install the Showing Fraud sticker at the visible spot (Window) of the house (Pick up and keep some from GPS Office) - Make sure to install at least 3 for each house. Stick them to the surfaces that people can see.

Kindly provide detailed information for the following items:

Heating: Enumerate all types of heating in the residence, specifying the rooms associated with each—covering Furnace, Baseboard, Heat pump, and Radiant. Include the serial number for each heating unit and attach a corresponding photo.

Furnace Filter: Specify the size and location of the furnace filter and include a photo for reference.

Fireplace: Indicate the type of fireplace—whether gas, electric, or wood—and specify its location. Additionally, provide instructions on how to use it.

Breaker panel: location

Water Heater: Detail the location and serial number of the water heater.

Water Shutoff Valve: Specify the location of the water shutoff valve and include a photo.

Fridge: Provide the serial number for the refrigerator.

Dishwasher: Furnish the serial number for the dishwasher.

Microwave: Specify the type of microwave and include its serial number.

Stove: Define the type of stove and include its serial number.

Oven (if separate from the stove): Detail the type of oven, if distinct from the stove, and provide its serial number.

Washer: Specify the serial number for the washing machine.

Dryer: Provide the serial number for the dryer.

Please ensure comprehensive details and include photos where necessary.

Pre-Move-In Inspection

1. Review the inspection work order in AppFolio to locate the property keys. If key details are missing, please contact the Pod Leader.
1. GPS Main number - 425-217-8661
2. Pod Lead Seattle - Anna - 206-565-8332
3. Pod Lead East - Sharmila - 425-499-1802
4. Pod Lead North - Caroline - 408-203-1606
2. For lockbox access, please refer to the following:
1. ShowMojo codebox - 92086
2. Move-in key box/Contractor lockbox - 1215 or ACE
3. Mojobox - 1517
3. If you are in the property and there is an emergency situation such as no power, water leaks, or running toilets, sewer backup, heater does not work, etc., please contact the team immediately.
4. Kindly use the Zinspector mobile app to conduct the inspection:
1. Login to Zinspector
2. Select the property address
3. Select "New Inspection" and choose "GPS Renting - Pre-Movein template"
5. Kindly remove and drop in the office the ShowMojo lockbox from the property. Here is a How-to video: https://youtube.com/shorts/sn_IkmdF0ts?feature=share
6. Additional Reference: Pre-Move-in Check Instruction
   

Move-Out Inspection

Goal

Document the condition and all the damage to the property. Make sure we have enough evidence to charge residents if there is damage

Tasks - Not Off Board Property

1. Please use the ZInspector App to document the inspection.Please use the template: GPS Renting - Move Out Inspection Template. For additional reference:https://app.getguru.com/card/Tnd6xKGc/Zinspector-Inspection-Overview
2. Please tag/mention me in the Notes section of the Move-out Inspection work order once the inspection checklist is complete.
3. (If Relisting) Please install a ShowMojo lockbox for showing purposes. Make sure it’s functioning properly and that the time display is accurate. If there are any issues, please use a different lockbox.
4. Install a contractor box for move-in purposes (if there is no contractor box already)
5. Put one main door key into the ShowMojo lockbox, and other keys in the contractor box
6. Install the Showing Fraud sticker at visible spot (Window) of the house (Pick up and keep some from GPS Office)
7. Install the marketing magnet at the fridge of the house (Pick up and keep some from GPS Office)
8. If the residents have a pet, use a black light on the carpet.
9. Please take listing photos if needed (YES/NO)

Note: For any reason, the tasks are not performed, the inspector agrees to go back to the property to finish within 24 hours with no additional charges.

Tasks - Off Board Property

1. Please use the ZInspector App to document the inspection. Please use the template: GPS Renting - Move Out Inspection Template. For additional reference:https://app.getguru.com/card/Tnd6xKGc/Zinspector-Inspection-Overview
2. Please tag/mention me in the Notes section of the Move-out Inspection work order once the inspection checklist is complete.
3. Install a contractor box for move-in purposes (if there is no contractor box already)
4. Put one main door key into the contractor box, and other keys in the kitchen counter
5. If the residents have a pet, use a black light on the carpet.

Note: For any reason, the tasks are not performed, the inspector agrees to go back to the property to finish within 24 hours with no additional charges.

Mid-Term Inspection

Goal

Document the condition of the property during mid-tenancy.

Tasks

1. Please contact the resident first to schedule an appointment.
2. Ensure the resident is present before starting the inspection
3. Maintain a kind and professional demeanor, respecting the resident’s privacy at all times.
4. Capture clear photos of each area, focusing on any issues or concerns, while avoiding personal or sensitive items in the images.
5. Use the Zinspector App to document the inspection. Please use the template: GPS Renting - Periodic Inspection Template. For additional reference:https://app.getguru.com/card/Tnd6xKGc/Zinspector-Inspection-Overview
6. This inspection is designed to take less than 30 minutes.
7. At the end of the inspection, please tag the assigned teammate to let them know the work is done.

Frequently Asked Questions

What are ShowMojo lockboxes and what are contractor boxes?

Left is: contractor box. Right is: Showmojo lockbox

Here is some info in case you cannot open the lockbox: I am at the property but the lockbox isn't working.

What is a MojoBox and how to install them?

Refer here: MojoBox Installation
Preset Code is 1517

How to remove the installed ShowMojo lockbox?

Instructions:

1. Enter the code and press "Enter"
2. Push down and pull up the shackle to open
3. Remove the lockbox from where it is installed
4. How-to video: https://youtube.com/shorts/sn_IkmdF0ts?feature=share

Where to grab showing lockboxes and contractor boxes?

You can grab showmojo lockboxes and contractor boxes at GPS Renting office. 6131 NE Bothell Way, Kenmore WA 98028. You will be provided an access code to enter the office and then grab the lockboxes. Please notice that there is Simplisafe security system in the office, so please disarm when you enter. Please arm the system and lock the front door when you leave the office.

Once you grab the lockbox and contractor boxes, please update the Google form here: https://forms.gle/sTEWw4cTfr2o2Kw58

This help us to have a clear record who has the lockbox. In this case, we don't need to bother you for what lockbox you have grabbed.

How many showing lockboxes and contractor boxes can I keep?

In most case, you can have two ShowMojo lockboxes and three contractor box at once. ShowMojo lockbox cost money to be active. Whenever the ShowMojo lockbox is not being used, it is waste of money. Thank you for your help to save money.

Where to return showing lockboxes and contractor boxes if I have more?

When you do a move-in inspection, you are likely to grab a ShowMojo lockbox. If you know you are going to do a move-out inspection in the next two weeks, please keep the ShowMojo lockbox. If not, please return them to the office.

Our office address is 6131 NE Bothell Way, Kenmore WA 98028. You will be provided an access code to enter the office and then grab the lockboxes. Please notice that there is Simplisafe security system in the office, so please disarm when you enter. Please arm the system and lock the front door when you leave the office.

Once you put the lockbox and contractor boxes to the office, please update the Google form here: https://forms.gle/sTEWw4cTfr2o2Kw58

What is the cost if I lose a showing lockbox or contractor box?

Per the Inspector Contract, losing a ShowMojo lockbox is $105 and the contractor box is $35 each. The fee covers the replacement cost, labor, and also subscription fee by ShowMojo.

Where should I install the showing lockboxes and contractor boxes?

In most ideal situation, please install the ShowMojo lockbox and contractor box at the front door handle. However, we understand that sometimes the front door handle is not fully enclosed, so that people can remove the lockbox without having the code to open the shackle. In this case, please install the ShowMojo lockbox and contractor box at somewhere near the front door, or by the water line or gas line by the side of the house. The key is to make sure the lockbox cannot be removed without a code. Please document in the inspection report clearly where the lockbox is with a photo and words.

What is the cleaning and repair guideline and do I get paid for it?

When you are doing the move-in inspection, please make sure that you hold a high standard for the cleaning condition. Please ask yourself "will I be happy of the cleaning condition if it was I move in?"

You can spend less than 30 minutes on touchup cleaning, such as

• remove leaves and dirt from entrance
• wipe the toilet and sink
• wipe the countertop
• quickly vacuum the carpet
• remove random garbage or dead bug
• and so on

You will get paid an additional $30 for the touchup cleaning. If you see that the work is more than 30 minutes, please notify us immediately, and let us know whether you can do the cleaning or not. We will get the approval and get back to you or schedule a touch up cleaning with the cleaning vendor.

If there are small things need to be repaired, it is treated the same as cleaning. Please bundle them together. If it is more than 30 minutes, please let us know. The additional pay is $65 per hour.

We do need to make sure that we are holding high to our standard. So if the touch up cleaning or repair that you did is not satisfactory, we may need you to go back without additional charges. In this case, please take before and after photos to clearly document the condition. Please also make sure the photos in inspection report are the after clean and repair photos.

Where should I install lockboxes and contractor boxes if it is a condo?

If it is a condo with secured central gate at the building, we won't be performing self touring. In this case, you only need to install a contractor box. Please install the contractor box at the railing outside of the building. The criteria is that

• find places that other people are installing their contractor box
• make sure the place is secured and not too visible (for people to steal the keys) while not too hard to find
• please take photos in the inspection report to document where the contractor box is

What is the guideline for doing inspections?

Please follow the Google form below for each inspection:

Move-in inspection: https://forms.gle/V3kZuGAv6na2Bs969

Move-out inspection: https://forms.gle/oaqbm24QPcAXApct5

Pre-listing inspection: https://forms.gle/22itKvaAJ1R4dWPF9

What is the requirement for inspection report?

Follow the inspection template to take photos – Starting with the entry way, go room to room. Photos should be “big to small” of each area with 7-10 photos per area being the norm. Each surface should have at least two photos. It is common to have 150-200 photos for the entire inspection. There are more requirements in the Google form mentioned in the previous question and answer.

Where should I put the garage opener?

If it is move-in inspection, please put the garage opener on the kitchen counter.

If it is a move-out inspection, please put the garage open in the cabinet on top of range hood, or in a draw in the kitchen. Please make sure to take photos in the inspection report.

Do I get paid to take listing photos?

Yes, if you can take listing photos. It normally take 10-15 minutes. It is an extra $25. We require 20-25 photos. You can just use your cell phone to take the photos.

What is a good listing photo?

Please make sure the property is mostly clean and it is in a good condition to take listing photos. The listing photos should highlight the selling points of the home. It need to have the following areas:

• External: front building, front yard, back yard, outside garage, and another other good features
• Internal: kitchen, living room, dining room, bedrooms, bathrooms, laundry room, inside garage

The photos should be horizontal. Sometimes, for bathroom, it is impossible to take good bathroom photos horizontally, in that case take vertical photos.

We highlight to use iPhone to brighten the photos. Here is a quick video. Please make sure to do this before uploading the photos to AppFolio.

https://youtu.be/vymDIsoE8ZM

What is the marketing sticker and where to put it?

We will have a marketing sticker that you can pick up from the office. When you are doing the inspection, please see whether there is already a marketing sticker. If not, please put one on the fridge. It is used to let people have a way to contact us and to prevent scammers.

You can grab some at the office. It is on the desk right by the entrance with all the lockboxes and contractor boxes.

Made with ❤️ in Kenmore. Learn more about GPS Renting here