Welcome to the GoRev Laboratory New Order Tutorial. In this tutorial, we will focus on the Laboratory Order Creation Process in GoRev.
NOTE: In the instance that you are familiar with creating a visit for the patients New Order, please navigate to the Editing Lab Orders tutorial to finish creating a lab order for the patient.
1 : Beginning the Laboratory New Order Process
As a GoRev user, you will begin the Laboratory Order Creation Process by creating a New Order for the Patient. To begin, click on the “New Order” button present in the Lab Modules tab of the GoRev Homepage toolbar.
2 : Entering Patient Demographics
Once the Patient Information window appears on your screen, please enter the Patient’s Name, Date of Birth, Social Security Number, Gender, and Ethnicity into the corresponding fields in the Demographics area of this window.
If you are unable to obtain the Patient’s Social Security Number, please click on the “No SSN” checkbox in this area.
3 : Utilizing the Optional Demographic Fields
Now, if you would like to enter the Patient's Suffix, Marital Status, Preferred Language, Occupation, Employment,
Employer, and/or Communication Preferences, first, begin by clicking on the “Show More” button in this area.
Once the Optional Demographic Fields become visible, please enter any additional Patient information that you require into the corresponding fields provided.
In the event that you need to close the Optional Demographic Fields, please utilize the “Hide More” button in this area to complete this task.
Note: If a Patient is already in the GoRev System for your Facility, you can allow GoRev to auto-fill the Patient's information into all of the fields in the Patient Information window by utilizing the Patient Account drop-down menu that will appear on your screen as you begin entering the Patient's Demographic information.
4 : Patient Advanced Search
Now, in the event that a Patient has a previous Visit in another Facility in your Server, you can pull this Patient information into the Visit that you are creating by utilizing the “Advanced Search” button in this window.
Additionally, if you are having difficulty finding a Patient in the GoRev System and you believe that the Patient should be in the system for this Facility, the “Advanced Search” function can be used to Search for the Patient.
Note: If you are unfamiliar with the GoRev Advanced Search module, please see the Advanced Search Tutorial.
5 : Entering Patient Contact Information
Entering Patient Address & Contact Information
Next, please enter the Patient's Address and Contact Information into the corresponding fields in the Contact area.
Entering an International Address
To enter Contact Information for Patients with International Addresses, first, begin by clicking on the “International Address” checkbox in this area.
Once the International Contact fields become visible, please fill in the Patient's Contact Information into the fields provided.
6 : Entering Emergency Contact Information
Next, enter the patients emergency contact information into the "Emergency Contact" fields present in this window.
7 : Entering the Guarantor's Information
Now, if the Guarantor is different from the Patient, please enter this individuals' information into the GoRev system. To begin, click on the “Guarantor is Different from Patient” checkbox in this window.
After the Guarantor Demographics and Contact areas become visible, please enter the Guarantor's information into the corresponding fields provided.
8 : Navigating to the Visit Information Window
To continue, please navigate to the Visit Information window by clicking “Next”.
9 : Entering Physician Information
Once the Visit information window becomes visible, please enter the Patient's Referring Physician and/or Attending Physician information into the corresponding fields provided.
If the Referring Physician and/or Attending Physician is not in the GoRev System, please add the missing doctor to the system by utilizing the “Add Doctor” function in the corresponding sections of this window.
Note: If you are unfamiliar with Adding a Physician to the GoRev System, please see the Adding a Physician Tutorial.
10 : Entering Patient Admission Information
Next, please enter the Patient’s Admission information into the corresponding fields provided.
11 : Navigating to the "Patient Payer Information" Window
Now, please navigate to the Patient Payer Information window by clicking “Next”.
12 : Utilizing Existing Patient Payer Information
If the Patient Payer Information window contains existing Patient Payer Information, please verify the accuracy of the information provided and click “Next”.
13 : Adding Patient Insurance
However, if the Patient Payer information is not present in this window and the Patient does not have existing Payer information in the GoRev system, please add the information to the system.
Utilizing the Add Payer Button
To begin, click on the “Add Payer” button in this window.
Entering Primary Insurance
Once the Primary Insurance area appears on your device, please enter the Patient's Insurance information into the corresponding fields provided.
Note: If the insured is not the patient, please utilize the "insured is not patient" checkbox and enter the insured individuals demographic information.
14 : Utilizing Previously Entered Patient Insurance Information
Note: If the Patient has previously entered Payer information in the GoRev System and you would like to add this information to the Lab Order, please utilize the “Payer History” button in this window to complete this task.
15 : Adding Worker's Compensation Information
Next, if the Patient Lab Order is being processed as Worker's Compensation, please use the “Add Worker's Comp” button in the Patient Payer Information window to enter the necessary information.
Note: If you are unfamiliar with Adding Worker's Compensation information to the GoRev System, please see the Adding Worker's Compensation Tutorial.
16 : Utilizing the "Self Pay" Function
Now, in the event that the Patient does not have active coverage of any kind, click on the “Self Pay” checkbox in this window.
17 : Navigating to the "Finalize Visit Creation" Window
Once you are satisfied with the entered Patient Payer information, please navigate to the Finalize Visit Creation window by clicking “Next”.
18 : Utilizing the Quick Payment Function
In the Finalize Visit Creation window, you have the ability to process a Quick Payment for the Patient.
Entering the Payment Amount
To begin, please enter the appropriate monetary value into the “Payment Amount” field present in the Quick Payment area of this window.
Selecting the Payment Type
Then, select the appropriate Payment Type from the drop-down menu on your screen to finalize the Quick Payment process.
19 : Uploading Patient Files
Next, if you would like to upload a File to the Patient's account, please click on the “Browse” button present in the Upload Files area of this window and select the appropriate Patient File from your device.
At this point, the Patient File to be Uploaded will be present in the Pending Uploads section of the Upload Files area.
20 : Removing a Patient File
Now, in the event that you need to Remove a Patient File from the Pending Uploads section, please begin by selecting the Patient File that you require from the list present on your screen.
Then, click on the “Remove” button present in the Upload Files area to finalize the removal process.
21 : Reviewing and Editing the Entered Information
Note: Please utilize the Back Arrow button in this window to complete any necessary edits to the previously entered information.
22 : Finishing the Laboratory New Order Process
Once you are finished, click on the “Save Visit” button present in the bottom right corner of the “Finalize Visit Creation” window to complete the Laboratory New Order Process.
23 : Next Steps: Edit Lab Order
An Edit Lab Order window for the Patient will now be visible. Utilizing this screen is covered in the Edit Lab Order tutorial.
GoRev Support Team
If you have any additional questions or concerns regarding this tutorial, please contact the GoRev Support Team by phone at (317) 794-3900 or by email at firstname.lastname@example.org
Note: Always submit an IT Support Ticket detailing the problem that you are experiencing with this portion of GoRev, if possible, as this will give GoRev Support Agents access to information that will help expedite the resolution of your issue. If you are unsure how to submit an IT Support Ticket in GoRev, please see the IT Support Ticket Creation tutorial for assistance.