Engage: Accessing the System
Engage is available to staff and faculty only. Engage will not work for students or department / non-person email accounts.
Accounts only become active after an employee's hire date. Hiring managers should ensure that someone from the department reserves a desk for new staff if they need to use the Admin Hubs during their first week with the university.
Note: Not all spaces are available for reservation by all users. You can find a summary of conference rooms and workstations in Engage, including any restrictions.
Employees can locate and reserve spaces by downloading the Engage app to their phone (preferred) or by visiting https://www.newschool.edu/engage.
Access Engage on a Web Browser
- Navigate to https://www.newschool.edu/engage
- Sign in using The New School Single Sign On (SSO)
- Login credentials are your NetID and password
See also Engage: Make a Reservation.
Note: Some features are not available in the browser version of Engage.
Download the Engage App on Your Mobile Device
- Download the Serraview Engage app through the Google Play or Apple App Store and install it on your mobile device. Scan the QR code below with your phone camera to launch the app stores.
- Launch the app and enter “newschool” under What’s your workspace? Tap Continue.
- Sign in using Single Sign On (SSO).
- Login using your normal SSO credentials (NetID and password).
- You will be prompted to create a six-digit numerical PIN code.
- If you would like to enable biometric log-in, tap your initials in the upper right-hand corner after signing in to the app. Tap Settings and toggle the Biometric Unlock bar to the on position (the bar will become red).
- Tap Get Started to learn more about the app.
- Depending on your phone’s settings, you may also need to enable notifications for the Engage app (such as reminders to check in for your reservation).
Navigating the Engage Mobile App
The main page of Engage mobile app is called the Concierge Menu. There are four options in the Menu:
- QR Code Check In - Activates the camera on your phone to scan the QR code at a workstation or meeting room to quickly reserve or check in.
- Reserve a Space (also known as “Maps”) - Find and reserve meeting and conference rooms, shared workstations, and support areas.
- My Reservations - Calendar of existing reservations.
- COVID-19 Community Guide - Redirects to newschool.edu/covid-19.
The following video provides a comprehensive overview of the Engage mobile app.