Mail Services Overview

What We Do

Mail and package services at The New School are handled by Mail Services, a division of the Buildings department.

Key Functions

• Incoming Mail
  Mail is delivered digitally to recipients via Ricoh, our digital mail portal.
  
• Incoming Packages
  Package lockers are located across campus in key buildings. When you place an order, specify your package locker location as the delivery address and retrieve your package using Package Concierge. Please reach out to Facilities to coordinate large deliveries prior to placing your order.
  
• Outgoing Mail
  Outgoing mail is picked up by our team on Mondays and Wednesdays from the university mailboxes.
  
• Outgoing Packages
  Mail Services does not collect or ship outgoing packages. You will need to arrange shipping through USPS, a private carrier, or a local messenger.

Contact Us

I have a question about incoming or outgoing mail, package lockers, or other mail services. Who can I contact?
Mail Services may be reached by email at mailservices@newschool.edu or phone at 212-229-5301.
The mailroom office is located at 55 West 13th Street, lower level and operates Monday-Friday from 9:00am-5:00pm. If you need to drop-off time-sensitive outgoing mail, we recommend doing so in the 10 minutes before the hour or the 10 minutes after (e.g. 2:50-3:10pm).

Who should I contact if my package is lost?
If your package is not in the specified package locker, please contact Mail Services or contact the shipping carrier who was to deliver your package. Review Incoming Packages instructions and carrier contact info.