How-to Guides
Use the guides below to complete common tasks in the Member Portal
If something doesn’t go as expected, refer to the Troubleshooting Guide - SOCAN Member Portal | Guide de dépannage - Portail des membres SOCAN for help.
Account & Profile
- How to Adjust Your Browser Zoom While Using the SOCAN Member Portal
- How to Change Your Language Preference in the Member Portal
- How to Manage Your Account Details in the Member Portal
- How to Request Access to an IP in the Member Portal
- How to Set Up Your Portal Credentials (New Login)
Audio-Visual
Concerts
- How to Submit a Setlist in the Member Portal
- How to Submit a Concert (Live Performance) in the Member Portal
DISTRIBUTION STATEMENTS
New ApplicationS
Publisher
- How to Submit a Publisher Application (Performing Rights & Reproduction Rights)
- How to Submit a Publisher Application (Performing Rights Only)
- How to Submit a Publisher Application (Reproduction Rights Only)
Writer
- How to Submit a Writer Application (Performing Rights & Reproduction Rights)
- How to Submit a Writer Application (Performing Rights Only)
- How to Submit a Writer Application (Reproduction Rights Only)
Publishing
Your Cases
- How to Search and View a Case in the Member Portal
- How to Submit a Case in the Member Portal
- Understanding Case Types in the Member Portal
Works & Catalogs
- How to Add Your Mechanical Shares in the Member Portal
- How to Copy or Modify a Registered Work in the Member Portal
- How to Download Works in the Member Portal
- How to Register a Song or Work in the Member Portal
- How to Search a Catalogue (Registered Works) in the Member Portal
- How to Select Works to Download (Add to Package) in the Member Portal
- How to View or Add ISRC Codes to Your Works in the SOCAN Member Portal
- How To Add Publisher Links in the Member Portal
Need Help?
Open a New "Support Request" Case in your member portal.
How to Submit a Case in the Member Portal
Email us at: members@socan.com or call the Membership Team at 1-866-307-6226