Table of Contents
1: System Basics and Support
 | GoRev Launcher Installation | How to Install GoRev Launcher |
| Server Selection | How to Select a Server in GoRev |
| First Time User and Login | How to Log into GoRev as a First Time User |
| Navigating Profile Options | How to Navigate the Profile Options Module in GoRev |
| Facility Selection | How to Select a Facility/Unit in GoRev |
| IT Support Ticket Creation | How to Create an IT Support Ticket in GoRev |
| IT Support Ticket Management | How to Manage your IT Support Tickets in GoRev |
| IT Remote Support | How to Start a Screen Connect Session with a GoRev Support Agent |
| GoRev System Requirements | Detailed requirements about Hardware and Software utilized by GoRev |
| System Failure | How to report system failures and security breaches |
2: Registration and Patient Overview
| Scheduling Appointment Creation | How to create a new appointment in the GoRev Scheduling module. |
| New Visit | How to Create a New Visit in GoRev |
| Stat Check In | How to Perform a Stat Check In for a Patient in GoRev |
| Previous Patient Search | How to Search for Previous Patient within online registration. |
| Advanced Search | How to Perform an Advanced Search for a Patient in GoRev |
| Adding Worker's Compensation | How to Add Worker's Compensation Information to a Patient's Account in GoRev |
| Adding a Physician | How to Add a Physician to the GoRev System |
| Navigating Patient Overview | How to Navigate the Patient Overview Module in GoRev |
| File Management | How to Upload, Remove, and Retrieve Patient Files in GoRev |
| Account Notation | How to Utilize the Account Notation Area of the Patient Overview Module in GoRev |
| Pre-Registration Configuration | How to Apply A Patient Note to Multiple Patient Visits in GoRev |
| Real Time Eligibility | How to Utilize the Eligibility Module in GoRev |
| Patient Payments | How to Post, Void, and Refund Patient Payments in GoRev |
| Bar Code Charge Capture | A charge capture tool that supports barcode scanning and explosive charging |
| Charge Templates | How to Navigate the Charge Templates Module in GoRev |
| Collaborative Insurance Group Management (CIGM) | This GoRev module lets you save all details related to a specific groups (aka employer) insurance details including; fully-insured vs self-insured, payment method (UCR, MNRP, MRC2, etc), Plan types (PPO, HMO, POS, etc), Summary Plan Documents, and more |
| Navigating Data Entry Workflow | How to Navigate the Data Entry Workflow Module in GoRev |
3: Patient Portal and Electronic Communications
| Patient Portal User Manual | Guide navigating the patient portal from a patient perspective including registering for a visit online, communicating electronically with a provider, and reviewing/paying for balances due |
| Provider Portal User Manual | Guide for utilizing the patient portal inbox where registrars, billers, and providers can communicate digitally with patients |
| Electronic Patient Statements | Guide for configuration and utilization of the GoRev Electronic patient statements module |
| Digital Registration | Guide for configuration and use of the digital registration system. This system replaces all physical paper registration documents with a digital process patients can use via any device |
| Portal Scheduling Integration | Guide for configuration and use of the patient portal integration into the Scheduling module within GoRev. This system will allow you to specify start and end business hours, time slot increment, allow patients to self schedule into the slots, and restrict slots to a specified number of allowed patients. |
| Portal Test Results | Guide for configuration and use of the digital clinical/lab test result distribution system |
4: Scheduling Settings
| | Scheduling General Settings | How to Define the General Settings for the GoRev Scheduling Module |
| Scheduling Departments Settings | How to Define the Departments Settings for the Scheduling Module as an Administrator in GoRev |
| Scheduling Rooms and Resources Settings | How to Define the Rooms and Resources Settings for the Scheduling Module as an Administrator in GoRev |
| Scheduling Labels Settings | How to Define the Labels Settings for the Scheduling Module as an Administrator in GoRev |
| Scheduling Print Templates Settings | How to Define the Print Templates Settings for the GoRev Scheduling Module |
5: Laboratory Registration
| Quick Order | Create a Quick Order in GoRev Labs |
| New Order | Create a New Order in GoRev Labs |
| Order Workflow | A laboratory order workflow allowing for specimen status tracking, canceling orders and more |
| Editing Lab Orders | Laboratory Order Workflow |
6: Laboratory Back Office and Testing
| Batch Creation | Create a Laboratory Batch in GoRev Labs |
| Results Overview | When it comes time to review and approve results for delivery to your clients, this is your primary tool. |
| Editing Lab Tests | Setup lab tests, map external IDs, set clinical ranges, and more |
| | Quality Control | A Data Capture and Analysis tool used for monitoring instruments to ensure accuracy and quality. |
| COVID QR Codes Manual Resulting Process | A guide dedicated to the manual resulting process. (for laboratories utilizing cartridge based COVID-19 testing or any testing where equipment is not capable of LIMS integration) |
| Waters TQD Integration | A step by step guide to using GoRev Laboratory modules with MassLynx and and the Waters analysis equipment |
| Sciex MultiQuant Integration | A step by step guide to exporting test results captured by AB Sciex LCMS equipment and importing them into GoRev |
7: Billing
| Patient Financials | The financial account summary viewer within GoRev |
| Bulk Posting | An advanced manual for the posting module with support for importing of 835 EDIs |
| Line Item Posting | An advanced manual for the Line Item Posting module with support for importing of 835 EDIs |
| Dynamic Adjustment Mapping | Allows you to specify the desired default behavior for each CAS and Remark code related to posting adjustments. |
| Automated Selfpay Rate Adjustments | Once enabled, GoRev will automatically adjust a visits balance down to the total of the self pay rates for all charges on an account and set the remaining balance to patient responsibility. |
| Navigating Posting Workflow | How to Navigate the Posting Workflow Module in GoRev |
| Reports | A module for delivering of tabular data |
| Follow Up Buckets | How to Navigate the GoRev Follow Up Buckets |
| Follow Up Reports | How to Navigate Follow Up Reports in GoRev |
| Merging Duplicate Accounts | How to Merge Patient Accounts in GoRev |
| Coding | An advanced module allowing for assisted abstraction of cases in either ICD-9, ICD-10 or both |
| Coding Productivity | How to Navigate the Coding Productivity Module in GoRev |
| Workflow | User interface in GoRev to track the progress of a patients claim |
| Business Intelligence Grades | A report card module grading the billing process on a number of key factors |
8: Reports
| Standard Report Set | The Standard GoRev Report Set |
| User Access Reports | How to Run User Access Reports in GoRev |
| Patient Details Reports | How to Run Patient Details Reports in GoRev |
| Daily Cash Drawer Reports | How to Run End of Day Cash Drawer Reports in GoRev |
| Reports Scheduling | How to Utilize the Report Scheduling Module in GoRev |
| Report Filters and Views | GoRev Advanced Report Filters and Views |
| GoRev Bulk Automated Actions | GoRev Bulk Automated Actions |
9: State Reporting
| THCIC System13 | Texas State Reporting into THCIC System 13 |
10: Administration
| Patient Statements Settings | How to maintain all settings related to statement generation |
| | Existing User Management | How to Edit Information, Manage Passwords, Terminate, and Delete Existing Users as an Administrator in GoRev |
| | Setting up Restricted Access | How to configure a user for restricted information access |
| | Security Groups and Permissions | GoRev Security Groups and Permission |
| GoRev Administrative Permissions and Groups Tutorial | How to Navigate the Permission and Group Features as an Administrator in GoRev |
| Administrative Team Management | How to Navigate the Team Management Feature as an Administrator in GoRev |
| Insurance Carrier Management | How to Add New Insurance Carriers, Edit Existing Insurance Carriers, and Delete Unwanted Insurance Carriers as an Administrator in GoRev. |
| GoRev Administrative Plan Management Tutorial | How to Create New Insurance Plans, Edit Existing Insurance Plans, and Delete Unwanted Insurance Plans as an Administrator in GoRev. |
| Physician Directory | Configuration tool for creating and maintaining doctors that practice at or refer to the active facility |
| New Charges | How to Create a New Charge as an Administrator in GoRev. |
| Explosive Charges | How to Create an Explosive Charge as an Administrator in GoRev. |
| GoRev Administrative Charge Master Tutorial | How to Navigate the Charge Master Module as an Administrator in GoRev |
| Preference Card Designer | A tool for creating preference cards for use in physician specific operation customization and charging |
| Print Services | Configuration tool for defining digital document templates that can be printed or exported to PDF based on data from a patient chart |
| Locations | Configuration tool for defining physical location and billing details of the Facility or offsite locations |
| Lookup Tables | A configuration tool for editing option lists used in various places throughout GoRev |
| Batching | Patient statement and insurance claim batch generator |
| Visit Status | A tool to create and edit visit statuses |
11: Automated Data Importing
| | Data Import Utilities | A set of utilities that are used to import data from CSV files in specific formats into a GoRev facility database |
12: Denial Management Guides
| Denial Management | A guide by CAS code on how to respond to and resolve insurance carrier denials. |